1. Returns
We strive to provide the best service and products. If you’re not completely satisfied with your purchase, you may be eligible to return the item within [specific timeframe, e.g., 1-2 days] of receiving it.
- Items must be in their original packaging and unused condition.
- Proof of purchase (receipt or order confirmation) is required for all returns.
2. Refunds
Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [e.g., 7-10 business days].
- Shipping costs are non-refundable.
3. Cancellations
Orders can only be canceled within [specific timeframe, e.g., 24 hours] of placement. After this time, the order cannot be canceled as it may already be in process.
4. Non-Refundable Items
Certain items are exempt from being returned, including but not limited to:
- Perishable goods (e.g., food items, flowers, etc.)
- Personalized or custom-made products
- Items on sale or clearance
5. Exchanges
We replace items only if they are defective or damaged. If you need to exchange a product for the same item, contact our support team.
6. Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- If you’ve done all of this and still haven’t received your refund, please contact us at [email address].
7. Need helps ?
For further assistance, please reach out to our support team at:
Office Hours: [e.g., Monday-Friday, 9:00 AM – 5:00 PM IST]
Email: [support@example.com]
Phone: [+91-XXXXXXXXXX]